A negotiator should observe everything. You must be part Sherlock Holmes, part Sigmund Freud.
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Other Victor Kiam quotes:
You should think of your customers as partners, or better still, family.
The closer you get to your ultimate customer, the more you learn about your business.
Even if you fall on your face, you're still moving forward.
Never be associated with someone you can't be proud of, whether you work for him or he works for you.
I believe one of the most important priorities is to do whatever we do as well as we can.
Procrastination is opportunity's assassin.
You can hype a questionable product for a little while, but you'll never build an enduring business.
An entrepreneur assumes the risk and is dedicated and committed to the success of whatever he or she undertakes.
Information is a negotiator's greatest weapon.
