If you make customers unhappy in the physical world, they might each tell six friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends. Jeff Bezos View this quote
If you make customers unhappy in the physical world, they might each tell six friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends. Jeff Bezos
Jeff Bezos
Unhappy customers are your greatest source of learning. If you don’t like people, don’t be in the customer business. Janine Allis
Janine Allis
You have to love your customer no matter what you do. Janine Allis
The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works. Jeff Bezos
We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and they’re the reason we’re successful: Put the customer first. Invent. And be patient. Jeff Bezos
Activity equals results. If you want to increase your success, increase your activity. Increase contact with customers. The more people you contact, the higher your sales will be because of the law of probabilities. Brian Tracy
Brian Tracy
Your most unhappy customers are your greatest source of learning. Bill Gates
Bill Gates
Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more. Sam Walton
Sam Walton
The goal as a company is to have customer service that is not just the best, but legendary. Sam Walton
Don’t find customers for your products, find products for your customers. Seth Godin
Seth Godin
