W. Edwards Deming
The main difference between service and manufacturing is the service department doesn’t know that they have a product.
W. Edwards Deming
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The main difference between service and manufacturing is the service department doesn’t know that they have a product. - W. Edwards Deming quote

The main difference between service and manufacturing is the service department doesn’t know that they have a product.

W. Edwards Deming

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2017 November 21
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https://blog.deming.org/w-edwards-deming-quotes/large-list-of-quotes-by-w-edwards-deming/

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W. Edwards Deming

W. Edwards Deming

American professor, author, and consultant

October 14th, 1900 - December 20th, 1993