Competent men in every position, if they are doing their best, know all that there is to know about ...

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Competent men in every position, if they are doing their best, know all that there is to know about their work except how to improve it.

W. Edwards Deming

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W. Edwards Deming

American professor, author, and consultant

October 14th, 1900 - December 20th, 1993

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