The most important thing in communication is to hear what isn’t being said.

The most important thing in communication is to hear what isn’t being said.

Peter Drucker

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2017 November 09	Link: https://books.google.com/books?id=j8Yp8JSwiIMC&pg=PT48&dq=The+most+important+thing+in+communication+is+to+hear+what+isn%27t+being+said.+peter+drucker&hl=en&sa=X&ved=0ahUKEwjHvsmKw_jVAhUMOrwKHaBLCyg4ChDoAQg7MAM#v=onepage&q=The%20most%20important%20thing%20in%20communication%20is%20to%20hear%20what%20isn't%20being%20said.%20peter%20drucker&f=false	Image evidence
2017 November 09	Link: https://www.google.com/search?q=peter+drucker+quotes	Image evidence