Patrick Lencioni

Anybody, and any company, can have a big run of success once, but if you’re going to repeat that over time, you need to be aware that you need to keep learning.

Patrick Lencioni

Celebrate your mistakes.

Patrick Lencioni

Clients don’t expect perfection from the service providers they hire, but they do expect honesty and transparency. There is no better way to demonstrate this than by acknowledging when a mistake has been made and humbly apologizing for it.

Patrick Lencioni

Engaged, enthusiastic, and loyal employees are pivotal drivers of growth and health in any organization.

Patrick Lencioni

Every great team must suffer a little, and sometimes a lot, in order to achieve greatness. Scar tissue is stronger than regular tissue.

Patrick Lencioni

Every human being that works has to know that what they do matters to another human being.

Patrick Lencioni

Hiring without clear and strict criteria for cultural fit greatly hampers the potential for success of any organization.

Patrick Lencioni

It’s as simple as this. When people don’t unload their opinions and feel like they’ve been listened to, they won’t really get on board.

Patrick Lencioni

Team synergy has an extraordinary impact on business results.

Patrick Lencioni

The best leaders over the long term are those who have a sound home life.

Patrick Lencioni