The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff.

The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff.

Jeffrey Gitomer

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Source needed: There's evidence to suggest that this quote is attributed to the author, though no official sources or credible evidence could be found or has yet to be added to this page
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American writer

February 11th, 1946