James Cash Penney

Courteous treatment will make a customer a walking advertisement.

James Cash Penney

Every man must decide for himself whether he shall master his world or be mastered by it.

James Cash Penney

I learned that all things come to those who wait – provided they hustle while they wait.

James Cash Penney

It is always the start that requires the greatest effort.

James Cash Penney

It is the service we are not obliged to give that people value most.

James Cash Penney

As a rule, we find what we look for; we achieve what we get ready for.

James Cash Penney

Every great business is built on friendship.

James Cash Penney

I do not believe in excuses. I believe in hard work as the prime solvent of life’s problems.

James Cash Penney

No business can succeed in any great degree without being properly organized.

James Cash Penney

No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn’t.

James Cash Penney