I try to make myself happy… because I know that if I’m not happy, my colleagues are not happy, and my shareholders are not happy, and my customers are not happy.
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Other Jack Ma quotes:
Never ever compete on prices, instead compete on services and innovation.
A leader should be a visionary and have more foresight than an employee.
You should learn from your competitor, but never copy. Copy and you die.
Even if your competitor is still small in size or weak, you should take him seriously and treat him as a giant. Likewise, even if your competitor is massive in size, you shouldn't regard yourself as a weakling.
The world needs new leadership, but the new leadership is about working together.
If we go to work at 8 am and go home at 5 pm, this is not a high-tech company and Alibaba will never be successful. If we have that kind of 8-to-5 spirit, then we should just go and do something else.
Always let your employees come to work with a smile.
Customers first, employees second, and shareholders third.
Giving up is the greatest failure.
For ecommerce, the most important thing is trust.
